Eduardo

Director of Product Experience working at the intersection of product strategy and experience design

Product Vision, Experience-led Product Development, Cross-functional Leadership, Product Portfolio Stratefy

Assunção

Alicante—Spain

Product Exp.

Eduardo

Assunção

Director of

Product Exp.

Eduardo

Director of Product Experience working at the intersection of product strategy and experience design

Product Vision, Experience-led Product Development, Cross-functional Leadership, Product Portfolio Stratefy

Assunção

Alicante—Spain

Product Exp.

Selected

work

In progress

(2)

Selected

work

In progress

(2)

Selected

work

In progress

(2)

AIMY™, scaling coaching
through AI

Company

CoachHub - The Digital Coaching Platform

About

AIMY™ emerged from a large-scale study with more than 2,000 users engaging with a free AI solution. Combined with the rapid acceleration of AI capabilities, this insight pointed to a clear opportunity to scale coaching while staying true to CoachHub’s mission to democratize development. The product offer was designed in close collaboration with 15 customers, a group of executive coaches, and an in-house behavioral science team, ensuring the solution was grounded in real customer needs and coaching science from day one.


Impact

  • Established a new AI-first revenue stream that materially expanded CoachHub’s product portfolio

  • Opened new market segments by making coaching accessible beyond traditional enterprise and executive use cases

  • Claimed early leadership in the AI coaching category, positioning CoachHub as a reference point in the industry

  • Laid the strategic foundation for a scalable hybrid coaching model combining AI and human expertise

My role

  • Led AIMY™ from 0–1, shaping the product thesis and turning research and AI trends into a market-ready offer

  • Set strategic direction for AI in coaching, aligning customer needs, coaching science, and positioning

  • Aligned cross-functional teams across design, engineering, sales, operations, and behavioral science from concept to launch

AIMY™, scaling coaching
through AI

Company

CoachHub - The Digital Coaching Platform

About

AIMY™ emerged from a large-scale study with more than 2,000 users engaging with a free AI solution. Combined with the rapid acceleration of AI capabilities, this insight pointed to a clear opportunity to scale coaching while staying true to CoachHub’s mission to democratize development. The product offer was designed in close collaboration with 15 customers, a group of executive coaches, and an in-house behavioral science team, ensuring the solution was grounded in real customer needs and coaching science from day one.


Impact

  • Established a new AI-first revenue stream that materially expanded CoachHub’s product portfolio

  • Opened new market segments by making coaching accessible beyond traditional enterprise and executive use cases

  • Claimed early leadership in the AI coaching category, positioning CoachHub as a reference point in the industry

  • Laid the strategic foundation for a scalable hybrid coaching model combining AI and human expertise

My role

  • Led AIMY™ from 0–1, shaping the product thesis and turning research and AI trends into a market-ready offer

  • Set strategic direction for AI in coaching, aligning customer needs, coaching science, and positioning

  • Aligned cross-functional teams across design, engineering, sales, operations, and behavioral science from concept to launch

AIMY™, scaling coaching
through AI

Company

CoachHub - The Digital Coaching Platform

About

AIMY™ emerged from a large-scale study with more than 2,000 users engaging with a free AI solution. Combined with the rapid acceleration of AI capabilities, this insight pointed to a clear opportunity to scale coaching while staying true to CoachHub’s mission to democratize development. The product offer was designed in close collaboration with 15 customers, a group of executive coaches, and an in-house behavioral science team, ensuring the solution was grounded in real customer needs and coaching science from day one.


Impact

  • Established a new AI-first revenue stream that materially expanded CoachHub’s product portfolio

  • Opened new market segments by making coaching accessible beyond traditional enterprise and executive use cases

  • Claimed early leadership in the AI coaching category, positioning CoachHub as a reference point in the industry

  • Laid the strategic foundation for a scalable hybrid coaching model combining AI and human expertise

My role

  • Led AIMY™ from 0–1, shaping the product thesis and turning research and AI trends into a market-ready offer

  • Set strategic direction for AI in coaching, aligning customer needs, coaching science, and positioning

  • Aligned cross-functional teams across design, engineering, sales, operations, and behavioral science from concept to launch

Driving retention through social features

Company

About

At Passion.io, a no-code app builder for coaches and creators, we tackled a retention challenge rooted in low end-user engagement. Through early user research and validation, it became clear that the issue was not content quality, but the absence of a shared space where users could interact, be seen, and feel part of something bigger. This led to the introduction of a forum-like social layer that transformed the product from a delivery tool into a community-driven experience.

Impact

  • 25% adoption within the first week; 36% within one month

  • Users with the community feature enabled spent +90 minutes on average in the app

  • 1,000+ posts and 4,000+ comments created in the first month

  • Shift from passive consumption to active participation and peer interaction

  • Increased creator loyalty, upsell opportunities, and perceived product value

My role

  • Identified the retention opportunity through user research and product signals, reframing engagement as a community and belonging challenge

  • Shaped the forum-like social solution in close partnership with product and engineering

  • Guided scope and prioritization by balancing user value, business impact, and delivery effort

Driving retention through social features

Company

About

At Passion.io, a no-code app builder for coaches and creators, we tackled a retention challenge rooted in low end-user engagement. Through early user research and validation, it became clear that the issue was not content quality, but the absence of a shared space where users could interact, be seen, and feel part of something bigger. This led to the introduction of a forum-like social layer that transformed the product from a delivery tool into a community-driven experience.

Impact

  • 25% adoption within the first week; 36% within one month

  • Users with the community feature enabled spent +90 minutes on average in the app

  • 1,000+ posts and 4,000+ comments created in the first month

  • Shift from passive consumption to active participation and peer interaction

  • Increased creator loyalty, upsell opportunities, and perceived product value

My role

  • Identified the retention opportunity through user research and product signals, reframing engagement as a community and belonging challenge

  • Shaped the forum-like social solution in close partnership with product and engineering

  • Guided scope and prioritization by balancing user value, business impact, and delivery effort

Driving retention through social features

Company

About

At Passion.io, a no-code app builder for coaches and creators, we tackled a retention challenge rooted in low end-user engagement. Through early user research and validation, it became clear that the issue was not content quality, but the absence of a shared space where users could interact, be seen, and feel part of something bigger. This led to the introduction of a forum-like social layer that transformed the product from a delivery tool into a community-driven experience.

Impact

  • 25% adoption within the first week; 36% within one month

  • Users with the community feature enabled spent +90 minutes on average in the app

  • 1,000+ posts and 4,000+ comments created in the first month

  • Shift from passive consumption to active participation and peer interaction

  • Increased creator loyalty, upsell opportunities, and perceived product value

My role

  • Identified the retention opportunity through user research and product signals, reframing engagement as a community and belonging challenge

  • Shaped the forum-like social solution in close partnership with product and engineering

  • Guided scope and prioritization by balancing user value, business impact, and delivery effort

Product Experience
Director at CoachHub
working at the intersection
of product strategy &
experience design.

Who's Edu?

I'm Brazilian-born, Spanish-naturalized. I love the beach
and being immersed in the water. I've lived in four different
countries and have navigated the complexities of immigration
on my own since my 20's— visas, appointments, taxes,
languages (German and Norwegian), cultural differences.
Today, I fear nothing!

Product Experience Director
working at the intersection of
product strategy and
experience design.

Who's Edu?

I'm Brazilian-born, Spanish-naturalized. I love the beach and being immersed in the water. I've lived in four different countries and have navigated the complexities of immigration on my own since my 20's— visas, appointments, taxes, languages (German and Norwegian), cultural differences. Today, I fear nothing!

Product Experience
Director at CoachHub
working at the intersection
of product strategy &
experience design.

Who's Edu?

I'm Brazilian-born, Spanish-naturalized. I love the beach
and being immersed in the water. I've lived in four different
countries and have navigated the complexities of immigration
on my own since my 20's— visas, appointments, taxes,
languages (German and Norwegian), cultural differences.
Today, I fear nothing!